Total Wine and More
We began in 1991 in Claymont, Delaware, when brothers David and Robert Trone opened a single shop with a clear goal: offer wide selection while keeping local service. Over three decades we grew from a neighborhood store to a national retailer that serves millions of customers.
Today we operate 259 stores across 28 states, bringing curated beverages and knowledgeable staff to communities nationwide. Our mission blends big-box selection with the care of a neighborhood shop so shoppers find value and expertise in one place.
By 2023 our company reached an estimated $6 billion in annual revenue, a marker of steady growth and customer trust. We invite you to explore our inventory and discover why so many shoppers rely on us for both everyday choices and special occasions.
Discover the Total Wine and More Experience
From the moment you walk into our store, we aim to make browsing clear and welcoming. Our team of 7,000 trained staff guide guests through large selections with friendly, practical advice.
We earned recognition for community focus when we received the 2014 Market Watch Award for Community Service. That honor reflects our long-term commitment to customers and neighbors.
We use modern tools to smooth every visit. Whether you search on our digital platforms or browse aisles in person, inventory tools and mobile support speed up decisions.
Each location is set up as a destination for discovery. Shelves, signage, and staff encourage learning about new labels, regions, and styles.
- Friendly guidance from trained staff
- Award-backed community commitment
- Seamless in-store and online tools
| Feature | Benefit | What to Expect |
|---|---|---|
| Trained staff | Personal recommendations | Guided choices and quick answers |
| Digital platforms | Faster searches | Real-time inventory and filters |
| Community awards | Trusted service | Local involvement and events |
Our History and Growth
An independent shop in Claymont laid the groundwork for our multi-state presence. In 1991 we opened as Liquor World, a single location that set a clear course for expansion.
Throughout the 1990s we moved down the East Coast and grew steadily. In 1998 we acquired the D.C.-area chain Total Beverage to strengthen our footprint.
Founding and Expansion
We entered major markets with careful planning. Florida came in 2005, followed by California and Arizona in 2007. Each step added staff and local knowledge to our operations.
Industry Recognition
Our work drew industry honors over the years. Wine Enthusiast recognized us in 2004 and again in 2014.
- Market Watch named us Retailer of the Year in 2006.
- Beverage Dynamics honored us in 2008.
| Year | Milestone | Impact |
|---|---|---|
| 1991 | Founded as Liquor World in Claymont | Local start, foundation for expansion |
| 1998 | Acquired Total Beverage | Expanded presence in D.C. market |
| 2005–2007 | Entered Florida, California, Arizona | Growth into major U.S. markets |
| 2004–2014 | Multiple industry awards | Recognition for retail excellence |
Extensive Selection of Fine Wines and Spirits
Our stores stock an unmatched range of bottles that suit every taste and budget. We curate labels from classic regions and emerging producers so shoppers find both familiar favorites and new discoveries.
Global Wine Collection
Each location carries about 8,000 different wines from around the world. We source from France, Italy, Spain, Australia, Chile, the U.S., and boutique regions.
Our buying team selects wines for quality and value. This helps customers explore depth without guesswork.
Premium Spirits Selection
Our shelves include roughly 3,000 types of spirits. The range covers bourbon, gin, tequila, and vodka options for every preference.
We keep rare bottles alongside well-known labels so home bars stay well stocked.
Craft Beer Variety
We offer about 2,500 different beers, including local craft brews and international styles. You can explore hundreds of unique labels on site.
- 8,000 wines from global regions for diverse palates
- 3,000 spirits, including multiple vodka choices
- Hundreds of unique beer labels and seasonal releases
| Category | Approximate Count | Highlights |
|---|---|---|
| Wines | 8,000 | Global regions, vintage selections, value picks |
| Spirits | 3,000 | Bourbon, gin, tequila, vodka, rare distillates |
| Beers | 2,500 | Local craft, seasonal packs, international styles |
Commitment to Competitive Pricing and Deals
Our priority is clear: deliver value every day through smart pricing and timely promotions.
We set competitive prices across our inventory so customers get strong value on regular purchases. This pricing approach helps make higher-end products within reach for more shoppers.
Our buying team secures volume discounts with suppliers and passes savings to our stores. That scale lets us keep shelf prices lower than many independents.
We run hundreds of special promotions each year. These limited-time offers highlight popular brands and new labels so you can save while you explore.
We update our deals page often to surface fresh savings and time-limited markdowns. Check the page or sign up for alerts to catch the best offers near you.
Below is a quick comparison of how our pricing work benefits customers.
| Pricing Feature | Customer Benefit | Update Frequency |
|---|---|---|
| Everyday Competitive Prices | Lower cost on routine purchases | Continuous |
| Supplier Negotiations | Access to premium labels at better rates | Quarterly reviews |
| Promotional Events | Extra savings on popular items | Weekly to seasonal |
| Deals Page Updates | Real-time specials and alerts | Daily |
Digital Convenience Through Our Mobile App
Our mobile app brings store inventory and shopping tools into your pocket for quick, confident choices. We built the app to speed search, clarify product info, and keep offers in one place.
Features and Functionality
Use the app to find a nearby store, view stock levels, and check hours. You can scan barcodes in-store for ratings, tasting notes, and user reviews.
- Search our full catalog and locate items at the nearest shop.
- Scan barcodes to see details and honest customer feedback instantly.
- View limited-time deals and promotions tailored to your location.
- Track orders in real time from checkout to pickup or delivery.
- Quick reorder saves past purchases so repeat buys take seconds.
| Function | User Benefit | How It Helps |
|---|---|---|
| Store Finder | Fast local access | Pinpoints nearest location and hours |
| Barcode Scan | Detailed info | Shows ratings and product notes instantly |
| Order Tracking | Peace of mind | Real-time status until pickup or delivery |
Streamlined In-Store and Curbside Pickup
We made pickup simple so you can grab purchases without delay. Our express in-store pickup is available at over 250 locations, with orders staged and ready for quick collection.
Contactless curbside pickup is offered at select stores. Staff bring your order to the car for a safe, hands-free handoff.
You can place orders via our app and receive confirmation and ready-by notifications. This keeps the transition from digital checkout to physical pickup smooth.
We optimized pick-up areas and processes to cut wait times. Our teams follow clear packing and handling steps so orders arrive accurate and intact.
Below is a short comparison to help you choose the best pickup option for your schedule.
| Pickup Option | Key Benefit | Availability |
|---|---|---|
| Express In-Store | Fast counter pickup; minimal wait | 250+ locations |
| Contactless Curbside | Hands-free delivery to your vehicle | Select stores |
| App Order with Alerts | Real-time confirmations and ready times | Nationwide app support |
Same-Day Delivery Options
When time is tight, same-day delivery makes stocking up fast and simple.
We deliver favorite wine, beer, and spirits straight to homes and offices in eligible states. Orders placed before cutoff times are packed and dispatched the same day for quick arrival.
If you need a specific bottle of vodka or a case of local craft beer, our service covers those requests. We route orders through vetted partners who follow our handling standards.
- Fast, local dispatch for eligible addresses.
- Real-time tracking and delivery windows for convenience.
- Secure ID checks and contactless handoff where required.
We manage logistics so delivery fits your schedule. Staff coordinate timing and confirm arrival estimates to reduce missed drops.
| Service | What We Deliver | Availability |
|---|---|---|
| Express Same-Day | Single bottles, mixed cases, spirits | Selected metro areas |
| Scheduled Delivery | Bulk orders, event needs | Most operating states |
| Contactless Drop-off | Beer, vodka, chilled items | Where local regulations allow |
| App Order + Tracking | Full catalog access | Nationwide app support |
Expert Service and Educational Resources
Our staff brings deep beverage knowledge to every visit, so customers learn as they shop. We employ 800 wine specialists who guide choices with clear, practical advice.
We pair one-on-one help with structured classes and online guides so learning fits any schedule.
In-Store Events and Classes
We host regular tastings, master classes, and themed nights that focus on spirits, regional vintages, and production methods. Sessions cover the history and craft behind vodka and other distilled spirits.
Events are hands-on, led by specialists, and designed for both beginners and seasoned collectors.
Personalized Customer Support
Our customer service page now includes live chat for real-time help. Use it to get pairing ideas, stock checks, or event sign-ups instantly.
- 800 in-store specialists offer tailored recommendations for meals and events.
- Separate guides explain beer, spirits, and wine basics for every skill level.
- Live chat and trained staff speed solutions for purchases and education.
| Service | What You Get | Who It’s For |
|---|---|---|
| Specialist Consults | Personal recommendations | Beginners to collectors |
| Classes & Tastings | Hands-on learning about production and pairing | Curious shoppers and enthusiasts |
| Live Chat Support | Immediate answers and booking | Online and in-store customers |
Our Dedication to Community Philanthropy
Giving back is a central part of how we run our business and serve local neighborhoods.
Over the past two decades we have supported local, regional, and national charities with more than $100 million in in-kind and monetary donations. That support funds food banks, health initiatives, schools, and civic programs across the United States.
In 2018 alone we donated over $9 million to more than 13,000 organizations in 23 states. These gifts aimed to strengthen community programs where our stores operate and create measurable local impact.
Recognitions have followed our work. We received the 2014 Market Watch Award for community service, and Marvin Shanken of Wine Spectator has praised the founders’ commitment of time and resources.
- More than $100M given in two decades to charities nationwide.
- $9M+ donated in 2018 to 13,000+ organizations across 23 states.
- Ongoing focus on making a positive local impact.
| Year | Action | Impact |
|---|---|---|
| 2000–2020 | In-kind & monetary donations | $100M+ to local and national causes |
| 2018 | Targeted grants to nonprofits | $9M to 13,000+ organizations in 23 states |
| 2014 | Industry recognition | Market Watch Award for community service |
Corporate Operations and Store Locations
Our corporate base in North Bethesda drives daily decisions that keep our stores operating smoothly across 28 states.
We employ roughly 7,000 people nationwide, with about 500 team members working at our corporate headquarters. Those colleagues handle finance, buying, logistics, and compliance to support 259 retail sites.
Corporate Headquarters and Workforce
Retail Services and Systems owns and operates the business. This group manages our complex supply chain and retail systems so stores stay stocked and staffed.
- Headquarters: North Bethesda, Maryland — central planning and strategy.
- Workforce: ~7,000 employees supporting retail operations and service quality.
- Ownership: Retail Services and Systems oversees corporate functions and expansion.
- Regulation: We navigate state rules — including challenges in New York — while advocating for better customer access.
| Item | Detail | Impact |
|---|---|---|
| HQ Location | North Bethesda, Maryland | Centralized planning and support |
| Employees | Approximately 7,000 | Operational consistency across stores |
| Corporate Staff | ~500 at HQ | Strategy, logistics, compliance |
Start Your Next Beverage Journey With Us
Visit one of our 259 locations or shop online to explore a wide selection of wine, wines and beer curated for every taste. We make discovery simple with clear search, fast pickup, and helpful staff.
Looking for a rare bottle of vodka or a classic collection? Our team is ready to guide you to the right choice, whether for a celebration or a quiet evening.
We deliver expert service, competitive pricing, and consistent quality so your shopping is easy and rewarding. Join millions of customers who trust us and let our passion improve your next gathering.
